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LORDS 2 VERSION 1.03 PATCH
Readme File
12/18/96
----------------------------------------------------------------------------
TABLE OF CONTENTS
I. MINIMUM REQUIREMENTS
II. INSTALLATION
III. WHAT THIS PATCH FIXES
IV. HARDWARE MANUFACTURERS
V ADDITIONAL SUPPORT
----------------------------------------------------------------------------
I.
MINIMUM REQUIREMENTS
MINIMUM REQUIREMENTS
486DX/2-66
8 MB RAM
2X CD-ROM DRIVE
LOCAL BUS VIDEO
SVGA 640 x 480 x 256 colors
Windows compatible sound card
Mouse
RECOMMENDED REQUIREMENTS
Pentium 75 or better
16 MB RAM
4X CD-ROM Drive
----------------------------------------------------------------------------
II.
INSTALLATION
Windows 95:
Copy the file "l2winfix.exe" into the Lords2 directory on your hard
drive (by default the path is "C:\Sierra\Lords2").
Go to the Start menu, select your Programs group, and select MS-DOS
Prompt. Change to your Lords2 directory (usually by typing
"cd\Sierra\Lords2") and type "l2winfix". When asked if you want to
overwrite the files type "Y" for yes. Close the DOS Prompt window
when done by typing "exit". Start Lords of the Realm2 as you
normally do.
DOS:
Copy the file l2dosfix.exe into the Lords2 directory on your hard
drive (by default the path is C:\Lords2).
From the MS DOS prompt, change to the Lords 2 directory (usually by
typing "cd\Lords2") and type "l2dosfix". When asked if you want to
overwrite the files type "Y" for yes. Type "l2d" to start playing
Lords of the Realm2.
----------------------------------------------------------------------------
III.
WHAT THIS PATCH FIXES
Together with the rest of the Lords of the Realm 2 team, I sincerely
apologize for these problems. I know from experience how frustrating
it is to buy a game and have a series of problems which get in the
way of your enjoyment of the game. We have been working hard to
track down and fix these issues, and to test our fixes to ensure
they don't create other issues, before getting them to you. I hope
you enjoy Lords 2 properly as a result.
David Lester
Impressions/Sierra
1. Internet Explorer vanishes/won't work after installing Lords of
the Realm 2
Certain versions of our newest products (NASCAR Racing 2, Lords of
the Realm II, Phantasmagoria 2, and the Screamin' 3D bundle) may
result in conflicts with the Windows '95 version of Microsoft
Internet Explorer v3.01 or higher). Symptoms of the conflict will
result in a blank browser window upon initial launch or an
"IwEngInit failed" error. If you are experiencing the above problems,
simply run the Sierra AutoUpdate Remain connected to your internet
provider, minimize the current screen, click on Start, Programs,
Sierra, Sierra AutoUpdate). The autoupdate feature will automatically
connect you to the Sierra website and apply the necessary fix to
resolve the problem. (Note: Reinstalling Microsoft Internet Explorer
(v3.01) is also an option) Sierra apologizes for any inconvenience
this problem may have caused. We appreciate your continued business
and support.
WIN 95 USERS
2. -- Problems with Direct X 3:
Please note that most users are not experiencing any of these problems,
and that users that are experiencing some problems seem to be
experiencing justone of the following problems:
(A): Game Crashes when trying to play the movie at the end of a
battle This happens on PCs where the video card drivers supplied
with Direct X 3 are not compatible with your videocard. Contact your
videocard manufacturer for an up-to-date driver, which should fix this
issue.
Turning Full Screen Mode OFF (which you can do from the Options Menu
in the game) fixes this problem.
(B): Game crashes when the user tries to build a castle
This happens on PCs where the video card drivers supplied with
Direct X 3 are not compatible with your videocard. Contact your
videocard manufacturer for an up-to-date driver, which should fix
this issue.
Turning Full Screen Mode OFF (which you can do from the Options Menu
in the game) fixes this problem.
(C): No sound plays at all
This problem arises where your soundcard driver is not compatible with
Direct Sound. Please contact your soundcard manufacturer for an
up-to-date
(* Also refer to point (E) of this readme file)
(D): Sound plays but there is a constant clicking noise in the
background
This is a problem experienced by a very few users; it appears to
happen on some Sound Blaster clones where older soundcard drivers
are in use. Replacing the drivers used with up-to-date ones fixes
this issue. Your soundcard manufacturer should be able to supply you
with up-to-date drivers for your card.
(* Also refer to point (E) of this readme file)
(E):I am having sound problems when trying to run Lords 2
Impressions Software has found that, due to an error in our internal
production process, we shipped a number of defective DirectX version
3 files with the initial shipment of Lords of the Realm II. Although
we cannot confirm if any of our customers have been affected by our
mistake, correcting these errors may fix problems some people have
experienced running Lords II under Windows 95.
Specifically, it appears that we shipped defective copies of the
followingDX3 files:
D3DRGBF.DLL
SBAWE.VXD
VB102F.COM
ATI3D.DLL
D3D.UC
SUPERVGA.DRV
If you are having problems running DirectX version 3 applications
after installing Lords II, we recommend that you re-install Direct X
version 3from a correct copy of DirectX version 3, such as can be obtained
from our web site.
If for example you find that after installing Lords II under
Windows 95 you hear no sound during game play and especially if other
DirectX version 3 games lose their sound, we recommend that you
re-install DirectX version 3 from a source other than your Lords II CD.
You can obtain a correct copy of DirectX version 3 from
http://www.sierra.com/Archive/Demos
The name of the file is DXEXTRACT.EXE
3. After installing Lords 2, game won't run and says it needs
"Dplay.dll"
This message comes up if you have NOT in fact installed the new
version of Direct X that Lords 2 uses; the installation interface
for Direct X in this circumstance is easily mis-understood; a panel
will appear during the installation process, saying that the Setup
program has found a previous version of Direct X. The program asks
if you want to install the new version needed by Lords 2 and allows
you to press either "OK" or "Re-Install." Normally, pressing "OK"
moves you forward in an installation, and so some users are naturally
hitting "OK" - although in fact this does NOT install the new version
of Direct X.
SOLUTION: Reinstall Direct X, using the "Install Direct X" icon in
your Sierra directory. Make sure you hit the "Reinstall DirectX" Button.
4. I am having problems when Playing Lords 2 In DOS.
The following four bugs have all been fixed in this Patch (V1.03)
In the "Play Now" Campaign, every other map seems to be missed out.
The battles crash sometimes when playing with Music OFF
The map of Europe crashes with some settings from the Custom Game screen
The arrow buttons don't accelerate, for example when I'm trying to buy
or sell something
------------------------------------------------------------------------------
IV.
HARDWARE MANUFACTURERS
We have included a list on how to contact specific hardware
manufacturers. Please have as much information about your computer
ready before calling any of these numbers.
-------------------------
SOUND CARD MANUFACTURERS:
-------------------------
Advanced Gravis
United States:
(206) 881-6945 T/S
(604) 431-7553 BBS
Aztech
United States:
(800) 886-8879 T/S
(510) 623-8933 BBS
United Kingdom:
0191 5202598 TEL
Cardinal
United States:
(717) 293-3124 T/S
(717) 293-3074 BBS
United Kingdom:
01522 542519 TEL
Creative Labs
United States:
(408) 428-6622 T/S
(408) 428-6660 BBS
United Kingdom:
01734 344322 TEL
01734 320300 FAX
Diamond
United States:
(408) 325-7100 T/S
(408) 325-7175 BBS
Logitech
United States:
(510) 795-8100 T/S
(510) 795-0408 BBS
Microsoft
United States:
(206) 637-7096 T/S
(206) 936-4082 BBS
(206) 936-6735 BBS
United Kingdom:
01734 271000 TEL
01734 270002 FAX
Orchid
United Kingdom:
01256 4798898 TEL
01256 64222 FAX
Reveal
United States:
(800) 473-8325 T/S
(818) 713-8188 BBS
United Kingdom:
0181 8457400 TEL
0181 8457411 FAX
Roland US
United States:
(213) 685-5141 T/S
Turtle Beach
United States:
(717) 767-0200 T/S
(717) 845-4835 BBS
-----------------------
JOYSTICK MANUFACTURERS:
-----------------------
Advanced Gravis
United States:
(604) 434-1807 T/S
(604) 431-7553 BBS
United Kingdom
COMPUSERVE BBS
CH Products
United States:
(619) 598-2518 T/S
(619) 598-3224 BBS
Kraft
United States:
(619) 724-7146 T/S
Logitech
United States:
(510) 795-8100 T/S
(510) 795-0408 BBS
ThrustMaster
United States:
(503) 639-3200 T/S
-------------------------
VIDEO CARD MANUFACTURERS:
-------------------------
Advanced Integration Research
United States:
408-428-0800 T/S
408-428-1735 BBS
Advanced Micro Technology
United States:
909-598-6120 T/S
909-594-5770 BBS
Alpha Systems Lab
United States:
800-576-4275 T/S
Altech International
United States:
800-882-8194 T/S
408-946-2227 BBS
Artist Graphics Company
United States:
800-627-8478 T/S
612-631-7664 BBS
ATI Technologies
United States:
905-882-2626 T/S
905-764-9404 BBS
United Kingdom:
01753 631121 TEL
01753 631106 FAX
Atlaz Intl., Limited
United States:
516-239-1854 T/S
Boca
United States:
407-241-8088 T/S
407-241-1601 BBS
Cache Computers, Inc.
United States:
510-226-9922 T/S
510-226-7486 BBS
Cardinal
United States:
717-293-3124 T/S
717-293-3074 BBS
Celerite Graphics, Inc.
United States:
510-226-6390 T/S
510-226-7851 BBS
Cirrus Logic
United States:
408-435-8808 T/S
510-440-9080 BBS
Colorgraphic Communication
United States:
404-455-3921 T/S
404-452-8238 BBS
Cornerstone Technology
United States:
800-562-2552 x306 T/S
408-435-8943 BBS
CSS Laboratories, Inc.
United States:
800-966-2771 T/S
714-852-9231 BBS
Diamond
United States:
408-325-7100 T/S
408-325-7080 BBS (up to 2400bps)
408-325-7175 BBS (above 2400bps)
Edge Technology, Inc.
United States:
800-438-3343 T/S
ELSA America, Inc.
United States:
800-272-3572 T/S
415-588-6286 BBS
Focus Information Systems, Inc.
United States:
510-657-4586 T/S
510-657-9451 BBS
Genoa
United States:
408-432-8324 T/S
408-943-1231 BBS
Headland (Video Seven)
United States:
800-553-1850 T/S
415-656-0503 BBS
Hercules Technology
United States:
510-623-6050 T/S
510-623-7034 BBS (V32)
510-623-7449 BBS (v32b)
Identity Systems Technology
United States:
800-723-8324 T/S
214-705-7213 BBS
IOcomm Intl., Corp.
United States:
800-998-8919 T/S
Liberty Electronics USA
United States:
800-497-8324 T/S
Matrox Electronics Systems Limited
United States:
800-462-8769 T/S
514-685-6008 BBS
United Kingdom:
01793 614002 TEL
01793 614336 FAX
Metheus Corporation
United States:
503-690-1550 T/S
503-690-1559 BBS
MicroStep, Inc.
United States:
818-336-8991 T/S
818-961-9992 BBS
Mirage Computer Systems
United States:
310-440-1460 T/S
Miro
United Kingdom:
01223 301102 TEL
National Design, Inc.
United States:
512-329-5055 T/S
512-329-6327 BBS
Number Nine Computer Corporation
United States:
617-674-0009 T/S
617-862-7502 BBS
Nth Graphics
United States:
800-624-7552 T/S
512-832-1964 BBS
Oak Technology
United States:
408-737-0888 T/S
408-524-9014 BBS
Orchid
United States:
510-683-0323 T/S
510-683-0327 BBS
United Kingdom:
01256 4798898 TEL
01256 64222 FAX
Paradise
United States:
800-832-4778 T/S
415-968-1834 BBS
Sigma Designs
United States:
510-770-0100 T/S
510-770-0111 BBS
SixGraph Computing, Limited
800-561-2892 T/S
514-336-4169 BBS
STB
United States:
214-234-8750 T/S
214-437-9615 BBS
United Kingdom:
01344 874744 TEL
01344 874546 FAX
SuperMac Technology, Inc.
United States:
408-245-0646 T/S
408-773-4500 BBS
Swan Technologies, Inc.
United States:
800-468-7926 T/S
814-237-6143 BBS
Trident
United States:
415-691-9211 T/S
415-691-1016 BBS
United Kingdom:
01273 670570 TEL
01273 670666 FAX
Video Logic, Inc.
United States:
617-494-0530 T/S
617-494-4960 BBS
United Kingdom:
01923 260511 TEL
01923 268969 FAX
Video Seven (Headland)
United States:
800-553-1850 T/S
415-656-0503 BBS
VidTech Microsystems, Inc.
United States:
800-752-8033 T/S
612-780-3564 BBS
Willow
United States:
718-402-9500 T/S
------------------------------------------------------------------
V. ADDITIONAL SUPPORT
Technical Support
24 Hour Automated Technical Support Line (206) 644-4343
Technical Support - United States
Sierra On-Line Phone: (206) 644-4343
Technical Support Hours: 8:15 a.m. - 4:45 p.m. PST,
P.O. Box 85006 Monday-Friday
Bellevue, WA 98015-8506 FAX: (206) 644-7697
Technical Support - United Kingdom
Sierra On-Line Limited Phone: (0118) 920-9111
2 Beacontree Plaza (Monday through Friday, 9:00AM - 4:00PM 5:00PM)
Gillette Way Fax: (0118) 987-5603
Reading, Berkshire
RG2 0BS United Kingdom
Support Technique - France
Parc Tertiaire de Meudon Phone: (01) 46-01-46-50
Immeuble "Le Newton" (7 jours sur 7 de 9h α 21h)
25 rue Jeanne Braconnier Fax: (01) 46-30-00-65
92366 Meudon La ForΩt Cedex
France
Technical Support - Germany
Sierra Coktel Deutschland Phone: (+49) 0 - 6103 - 99 40 40
Robert-Bosch-Str. 32 (Montag bis Freitag von 9 - 19h)
D-63303 Dreieich Fax: (+49) 0 - 6103 - 99 40 35
Germany Mailbox (+49) 0 - 6103 - 99 40 41
Servicio Tecnico - Spain
Coktel Educative Multimedia Tel: (34)-1-764-39-69
C/ Tomas Redondo, 1-1░ F (lunes a viernes de 9h30 a 14h y de
Edificio Luarca 18h30)
28033 Madrid Fax: (34)-1-381-08-39
Spain
Technical Support - Italy
Contact your local distributor or vendor
ON-LINE SUPPORT
CompuServe: GO SIERRA
America Online: Keyword Sierra
Internet USA: http://www.sierra.com
Internet UK: http://www.sierra-online.co.uk
Internet France: To Be Announced
Internet Germany: To Be Announced
Direct Sales Information
U.S. Direct Sales
Sierra Direct PHONE:
7100 W. Center Rd STE 301 Main: (800) 757-7707
Omaha NE 68106 Hours: 7AM to 11PM CST, Mon-Sat;
8AM to 9PM CST, Sundays
Vente par correspondence - France
Parc Tertiaire de Meudon Phone: (01) 46-01-48-53
Immeuble "Le Newton" (lundi au vendredi de 9h α 18h)
25 rue Jeanne Braconnier Fax: (01) 46-30-00-65
92366 Meudon La ForΩt Cedex
France
On-Line Sales
CompuServe: GO SI (CServe Mall)
America Online: Keyword SIERRA
INTERNET http://www.sierra.com
SIERRA ON-LINE, INC. DOES NOT WARRANTY OR PROMISE THAT THE INFORMATION
HEREIN WILL WORK WITH ANY OR ALL COMPUTER SYSTEMS. SIERRA DOES NOT
ASSUME ANY LIABILITY, EITHER INCIDENTAL OR CONSEQUENTIAL, FOR THE
USE OF THE INFORMATION HEREIN, INCLUDING ANY AND ALL DAMAGE TO OR LOST
USE OF COMPUTER HARDWARE OR SOFTWARE PRODUCTS, LOSS OF WARRANTIES, OR
LOST DATA BY THE CUSTUOMER OR ANY THIRD PARTY. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY SIERRA, IT'S EMPLOYEES, DISTRIBUTORS,
DEALER OR AGENTS SHALL CHANGE THE RESTRICTION OF LIABILITY OR CREATE
ANY NEW WARRANTIES. IN NO CASE SHALL SIERRA'S LIABILITY EXCEED THE
PURCHASE PRICE OF THE SIERRA SOFTWARE PRODUCT.